TruStage™ Digital Signatures

With the rise of artificial intelligence and identity fraud, financial institutions need to be extra vigilant in protecting customer and member data. And selecting the right e-signature provider is a critical component for providing that protection.

That’s where TruStage Digital Signatures come in. TruStage Digital Signatures not only provides a legally binding signature, but it also verifies the signer’s identity, provides multiple layers of validity, and the legal evidence of the signature is embedded directly in the PDF. That means you can access the data validation on every signature directly from the PDF, even offline, in perpetuity.

Not all e-signatures are created equal

Most e-signature solutions are affordable, user friendly, fast and efficient, legally binding, and easy to integrate. But after the signature has been collected, the financial institution must maintain a copy of the document and rely on third-party vendors for access to signing metadata. There’s also typically only one layer of signature validation, which can be problematic if a signer claims they didn’t sign the document.

Security is key

TruStage Digital Signatures leverages Public Key Infrastructure (PKI) technology. This technology uses asymmetric encryption, which creates two separate keys for encryption and decryption of the signature data, ensuring that the document has not been modified or tampered with after signing is complete. While this technology was previously perceived as very complex, difficult to integrate, and expensive, with TruStage, you can easily use this functionality to validate signatures at a competitive price.

Identity verification that works for you

When it comes to fighting fraud, identity verification is crucial to protect the personal information of your financial institutions and your customers. From email verification to biometric screening, TruStage Digital Signatures allows you to select the level of identity verification that the transaction requires. Some transactions are internal and may require less scrutiny, while others necessitate some level of multi-factor authentication. TruStage Digital Signatures allows you to select the level of authentication on a case-by-case basis.

Multi-level signature verification

With every digital signature transaction, TruStage Digital Signatures technology embeds metadata in each signed document. That metadata includes the IP address of each signer, the time stamp of each signature, as well as an original signed copy of every transaction. This metadata is retained in the PDF copy in perpetuity. This way, you can prove not only that a document was signed, but when, and what was signed.

Customizable user experience

When leveraging a digital signature solution, you need to ensure your customers have a positive experience. TruStage Digital Signatures allow you to add your financial institution’s logo to your digital signature interface to create a streamlined signing experience. And you can customize delivery messages so that your customers feel confident when opening up signature requests from your financial institution.

Create templates and mass signature mailers

We know that your time is important. Tagging the same welcome letter or non-disclosure agreement for signatures every time you need to get a signature is cumbersome and unnecessary. TruStage Digital Signatures allows you to create signature templates for documents that are frequently signed, and it allows you to send out hyperlinks for mass-mailing signature needs

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