Lender Support Services
Whether you are an established credit union looking to help provide skill growth to your current employees or a financial institution trying to better your lending process, TruStage® is here to help. We offer the tools you may need to help improve your lending process by providing member-first education that is designed to increase your employee's efficiencies and skill growth. Read more about our complete lending support package below. Want to learn more?
Personalized support
Lending Resource Center
Looking to help improve your members' lending experience while increasing your employees' potential? Try our Lending Resource Center. Our customized support and trainings are designed to help your members achieve their financial goals, while helping increase your employees' performance.
Key benefits:
- 24/7 access to educational resources and training
- Personalized training covering the full lending lifecycle
- Specific resources focused on helping build trust and loyalty with your members
The Lending Resource Center is available exclusively to all our customers who offer our lending solutions.
Elevate your lending performance
Lender Development Program
The Lender Development Program® is a proven, connected ecosystem that helps build confident teams, drive consistent adoption and elevate every stage of the lending experience. The program helps strengthen your lending performance with expert coaching, in-depth training and digital-first solutions.
Drivers of success:
- Helps mitigate risk, drive noninterest income and protect more members
- Enhances your team’s ability to deliver a modern lending experience built from the member's perspective
- Credit unions achieve an impressive 45% average participation rate and a 47% higher fee income per member when they participate in all four cornerstones of success¹
Additional resources
Check out the extensive product offerings in our comprehensive lending suite.